B2B market research

Market potential and development 
  • Market potential analysis
    Analysis of your product’s market potential in the overall market, submarkets and individual market segments
  • Economic barometer
Sales research 
  • SalesLab
    Optimisation of sales discussions
  • Buying centre analysis
    Identification of individuals involved in each individual procurement phase
  • Day-after visit
    Monitoring compliance with service and advice standards
Innovation research, product research 
  • ConTest
    Qualitative/quantitative concept testing 
  • AlasCapro
    The flexible conjoint tool for product optimisation, pricing and benefit segmentation
Customer satisfaction and loyalty 
  • csm.factory
    Measuring, managing and improving customer satisfaction 
  • csm.insider
    Customer focus as seen from the inside 
Brands and image 
  • Image analysis and tracking
    Differentiated analysis of market position 
  • Brand.Explorer
    Focusing on the brand core 
  • Brand.Analyser / Brand.Tracker
    Differentiated brand analysis and management 
Communications research 
  • Advertising pre-testing and post-testing 
  • Advertising tracking 
  • Website tests / usability tests 
  Segmentation 
  • Customer segmentation and profiling 
  • Requirements analysis and motivation research

Customer focus and brand management are becoming increasingly important for commercial success in business-to-business markets, calling for continuous monitoring of marketing activities. Implementation-oriented B2B market research has thus become an essential part of developing marketing concepts.

Reflecting the unique features and complexities of B2B markets, we combine special research methods with standardised instruments that are precisely tailored to your requirements.


We will be pleased to answer your questions on possible methodologies during an initial consultation. We look forward to your call.




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Produkt und Markt - marketing research
Business-to-Business


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