Produkt + Markt certified: Quality by conviction
For over 45 years, companies and associations have relied on the consistently high quality of our work. We provide them with information about products and markets as a foundation for decisions and change processes. We ensure that voices and hidden desires are reliably captured, professionally analyzed, and profitably utilized by companies. With every project, we demonstrate quality and reliability. With the certification, we now also confirm this commitment formally.
"For Product + Market, security, clarity, and inspiration are not just empty words, but a constant drive to secure our high-quality standards, optimize core processes, use resources efficiently, and make new developments immediately usable," describes Managing Partner Heiner Junker the quality management at Product + Market. This ensures market research that not only provides reliable insights and inspirations but also paves the way for us as consultants and coaches to design change processes together with the customer and to accompany them with our experience on new paths.
The certification to DIN EN ISO 9001 and ISO 20252 provides security to customers, employees across all business areas – from Human Resources to IT, Sales, and Marketing to Project Management – and our partners. Core processes are regularly reviewed, optimized, and documented. The first surveillance audits took place in October 2021 and 2020, which have once again confirmed our certifications.
Employees receive relevant guidance for their daily work. Processes are uniformly designed throughout the company, making it easier to work across teams and departments and, more importantly, to learn from each other.
Through documented processes, we now have a system to quickly respond to and utilize future developments and innovations in our work.
Are you interested in the quality policy of Product + Market? Then feel free to send us an email at qm@produktundmarkt.de .