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High quality of Produkt + Markt now certified

Michael Albers and Heiner Junker, Managing Partner at Produkt + Markt with the QM-Team Ilke Grapengeter, Sarah Helmich and Daniel Tietz. (from right to left)

Produkt + Markt is dedicated to quality. Certification by DIN EN ISO 9001 and ISO 20252 is proof that we constantly strive to improve our quality policies. We aim to strengthen our clients’ confidence in the high standard of our work – now and in the future.

For more than 45 years, companies and organisations have been relying on the high quality of our work. We provide you with information on products and markets as the basis for decisions and processes of change. We make sure that opinions and hidden needs are identified and professionally analysed so they can be put to profitable use by companies. We demonstrate our quality and reliability with every project we complete. Certification is our way of formally confirming this commitment. 

Heiner Junker, Managing Partner at Produkt + Markt, describes quality management at the company as follows: “Reassurance, clarity and inspiration are not empty words for Produkt + Markt. Rather, they motivate us to assure our high quality standards, to optimise core processes, to use resources efficiently, and to make new developments immediately available”. Our market research hence delivers relevant insights and inspirations. At the same time, this quality paves the way for our work as consultants and coaches, enabling us to structure transition processes together with the client and support them with our experience.

Certification by DIN EN ISO 9001 and ISO 20252 is reassuring for clients, employees in all business units – from human resources, IT, sales and marketing to project management – and our partners. Core processes are regularly scrutinised, optimised and documented. Members of staff obtain guidance for their daily work. Processes are uniformly organised throughout the company, making cross-team and cross-divisional work easier and – what is even more important – allowing us to learn from each other.

By documenting procedures, we now have a system which enables us to react quickly to future developments and innovations and use them for our work.

If you are interested in the quality policies of Produkt + Markt, please don’t hesitate to email us on qm@produktundmarkt.de

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